subject: (Fwd) Re: Microsoft Windows ME and TCP/5000
posted: Tue, 3 Apr 2001 17:50:34 +0100


HP Backweb/open ports on HP PC's

------- Forwarded message follows -------
Date sent: Fri, 9 Mar 2001 04:47:26 -0700
Send reply to: Magus Ba'al <[email protected]>
From: Magus Ba'al <[email protected]>
Subject: Re: Microsoft Windows ME and TCP/5000
To: [email protected]

Tier 2 support at HP will probably know about HP Backweb. It's an
auto-updater to allow HP to stick updates on their servers and let the HP
Backweb client (installed on all HP Pavilion models) connect and grab the
updates. It was an initiative to help reduce calls into Tech Support for
issues that could be resolved by getting the updates. It (supposed to...)
works by downloading when you're idle (reading a webpage/email, forgot to
disconnect, broadband, etc.), and when the update is downloaded, it'll
install it and ask you to reboot. Nice idea, but doesn't exactly work
correctly all the time. Why didn't you wipe the machine and start from
scratch (less HP crap on there :)


"Also, don't forget to visit www.hp.com for online technical support,
available 24 hours a day..." (almost makes you think i used to work there
huh, heh...)



Steven Beverly
Some guy working for some ISP


"Failure is not an option, it comes pre-installed with your Windoze
software..." -Unknown

"He who fights with monsters should look to it that he himself does not
become a monster...when you gaze long into the abyss the abyss also gazes
into you." -Friedrich Nietzsche

"Time is dead...I stabbed him in the eye with a fork." -Poxin


-----Original Message-----
From: Incidents Mailing List [mailto:[email protected]]On
Behalf Of Vachon, Scott
Sent: Monday, March 05, 2001 10:54 AM
To: [email protected]
Subject: Re: Microsoft Windows ME and TCP/5000


>I found "Backweb Server" running on my "New" HP
>Pavillion and determined it was "factory" installed
>for some kind of automatic updates. HP tech support
>didn't know anything about it. You could install some
>tcp port monitor like TDImon to determine what app is
>running on the port.

HP knows about it. Tech supp itself does not know about it because it is
not in their "scripts." It was one of the first factory installed items I
removed from my system. I found I had to remove the backweb software plus
about four other "pests" sending data to HP ip addresses.

-S-

Disclaimer: My own two cents.


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